Frequently Asked Questions

  • As a service to my patients, my practice accepts most insurance programs and billing will prepare all the necessary forms for your therapy benefits and submit to your provider. Please be aware that your specific policy is an agreement between you and your insurance company. Please keep in mind that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated.

    The fees charged for services rendered to those who are insured are the usual and customary fees charged to all patients for similar services. Your policy may base its allowances on a fixed fee schedule, which may or may not coincide with my usual fees. You should be aware that different insurance companies vary greatly in the types of coverage available. Also, some companies take care of claims promptly while others delay payment for several months.

    It is your responsibility to check with insurance to ensure that HeART Revolution Therapy and Counseling, Leann Dzemske, is in-network with your specific plan in the location where you are planning to seek services from. If you utilize an insurance plan that is not listed in my accepted insurance, you will be responsible for full payment of each session at the time of the session. I can provide you "superbills" electronically for you to submit to your provider to go towards your out-of-network benefits. When filling out intake paperwork please submit a picture of the front and back of your insurance card and credit card to be kept on file. All information received is through a HIPPA-compliant therapy system.

  • Blue Cross Blue Shield of Wyoming, Mountain Health Coop, Aetna, Medicare, United Healthcare, Cigna, and St. John’s Foundation for St. John’s Employees and Private Pay.

    If you have questions if I’m in-network, call the phone number on the back of your insurance card to check

    Billing Questions: billing@heartrevs.com.  

  • Yes, there is a free consultation to determine that we are the best fit and that I can meet your clinical needs appropriate referrals will be made if needed. Here are prices for services.

    Wyoming & Idaho Intake: $250

    Wyoming & Idaho Sessions: $225 per session

    Consultation/Crisis Wyoming & Idaho $56.25/15minutes 

    Missed Session Fee (see cancellation policy below): $108

  • For your convenience, these are the accepted payment types: cash, personal checks, money orders, and VISA, MASTERCARD, or DISCOVER. Payment is expected at the time services are performed. When more extensive care is necessary in rare cases financial arrangements can be made with billing to allocate your payments up to three months (credit card required).

  • Out of respect for both of our valuable time your appointment is reserved exclusively for you.  A 24-hour notice minimum is required to avoid a cancellation fee unless you can reschedule in the same calendar week. Your insurance does not cover your cancellation fee and you are responsible for the full $108 fee. You receive one free pass per year (no call/no show/less than 24 hours notice) unless there is evidence of an extenuating circumstance or sickness. Missed session fees are charged for no-shows, late cancellations (less than 24-hour notice) and if 2 or more sessions are scheduled and canceled in consecutive weeks a missed session fee will be charged for the second canceled session. The exception for missing two weeks in a row is when you give at least one week's notice of dates gone. All fees must be paid before scheduling your next session. Missed session fee $108

  • We are located at 690 US Hwy 89 Suite 201, upstairs. Our office is housed inside the Mental Wellness Collaborative. You can park behind the building. There is a ground-level entrance that leads you upstairs or to an elevator you take to the second floor. Otherwise, there are stairs located at the back of the building accessible from the parking lot. Walk up them and to the end enter the building. You’ll see the Mental Wellness Collaborative office door to the right. Enter and there is a nice waiting area for you to relax in and you’ll be met by your therapist, Leann. See Map.